Frequently Asked Questions
My bank needs paperwork.
Please send exactly what the lender is requesting, including the contact person, email address, and any required format. We will confirm what can be sent from the project file.
Can we add something?
We can review it, but if it changes labor, materials, schedule, or design, the estimate or contract may need to be updated before it is approved.
Can we remove something?
We can review it, but I want Jacob to confirm whether removing it affects structure, code, schedule, or the finished result before we answer.
Is this included?
Let me check the latest estimate and scope so I answer from the actual document. I do not want to guess and create confusion.
When is the crew coming?
I am going to confirm the current schedule before giving you a firm answer. Construction dates can move because of weather, materials, permits, and the job before yours, so I want to make sure I am giving you the real update.
Why did the date move?
I understand that is frustrating. I am going to confirm the reason and the next expected step so we can give you a clear update instead of guessing.
Can I tell the crew directly?
It is best to keep project communication through Oasis so the crew can stay focused and the project file stays accurate. I can document the question and get it to the right person.
