Frequently Asked Questions
The railing is loose. Is that a simple fix?
It might be, but railing is a safety item, so we do not want to guess. We would need to see whether the problem is the railing section itself, the posts, the blocking, or the deck frame it is attached to.
Is my deck unsafe?
I cannot say that without an inspection. If you are seeing movement, soft spots, loose railing, failing stairs, or visible rot, I would avoid using that area until it is looked at.
Can we keep the old frame?
We can look at that option, but the existing structure has to justify it. On older decks, the savings can disappear quickly once we reinforce joists, fix rot, correct attachment issues, or make the structure ready for new decking and railing.
Why is resurfacing close to rebuilding?
A lot of the costs are still there either way: demolition, setup, cleanup, decking, railing, stairs, and sometimes permits. Retrofit labor can also be harder than building new because we are working around an older structure and correcting issues as we go.
Can you put composite on my existing wood frame?
Sometimes, but we need to inspect the frame first. Composite decking needs a solid, properly spaced, properly supported frame. If the joists are damaged, uneven, or spaced wrong, the frame may need reinforcement before composite makes sense.
When can you start?
The schedule is locked after the contract is signed and the initial deposit is received. Before that, I can give a general idea, but I do not want to promise a start date that is not secured yet.
Can this be done by my party / graduation / home sale?
We can look at the timing, but I do not want to promise that until we understand the scope, materials, permits, and current schedule. If there is a hard deadline, we need to know that upfront so Jacob can tell you honestly whether it is realistic.
How long does the estimate take?
I usually tell people to plan on about an hour to an hour and a half. We need to talk through what you want, inspect the site, look at structure and access, and review the major options so the quote is accurate.
Does my spouse/partner need to be there?
It really helps if everyone involved in the decision is there. This is custom work, and there are a lot of choices that affect design, price, and value. If only one person is there, they have to translate all of that later, and that is where things get missed.
Should I use wood or composite?
Wood can reduce the upfront price, but the maintenance catches up quickly. If you pay someone to stain and maintain it, the savings can disappear in a few years. If you do it yourself, you are still paying with your own weekends. Composite is mostly cleaning, and buyers usually see it as a low-maintenance upgrade.
